Property ManagerTenant calls answered at 9pm, logged, and routed to the right person
A burst pipe at 11pm, a showing request on Sunday, a rent question at lunch. Workup Agent, by Micronetbd, picks up after four rings or on a number we provision, greets the caller with your company name, answers from your own information, takes the complete request with unit and callback details read back, transfers what you define as urgent to on-call, and alerts your team within seconds.
Both reach the AI receptionist itself, any hour. Or leave your number with the assistant in the corner of this page and a person from Micronetbd calls you back within one business day.
What it does for a property manager
The calls that reach a property office, handled the way you would handle them.
Maintenance requests
Unit, the problem, whether anyone is in danger, access instructions, best number. Urgent repairs (water, heat, locked out) transferred live to on-call; the rest filed for the morning.
Showing and leasing calls
Which unit, when they can see it, how to reach them, answered from your listings and hours. A prospect who calls at 8pm is not lost to voicemail.
Rent and account questions
Due dates, where to pay, office hours and policies answered from your information. Anything about a specific balance is taken as a message for the right person.
Owner and vendor calls
Routed by who they are and what they need, with a complete message and a promised callback.
Every call logged
The record is written as the call runs. A daily log every evening shows every call, every unit and who still needs a person.
Your website too
The same agent on your site, by chat or voice, for prospects who would rather type than call.
How it works
Set up per business: your number, your greeting, your questions, your urgent rules.
Your line stays yours
Calls ring your desks as they do today. Unanswered after four rings, or after hours, they forward to Workup Agent. Or give out a number we provision.
It greets and answers
A natural voice, your greeting, your business name. It asks who is calling and why, and answers questions from your own information, never the open internet.
It takes the whole message
Name, best number and time, the reason, your questions in your order, read back to confirm.
Urgent goes to a person
Matters you define as urgent are transferred live to the phone you choose. Everyone else gets a promised callback.
Your team hears in seconds
An alert with the caller, the reason and the transcript, then a daily call log every evening.
It answers our own phone
Call it, text it, and judge for yourself. The same setup, with your company name and your on-call rules, is what a property manager gets.
- Micronetbd runs Workup Agent on its own main line: call (609) 435-1960, let it ring past four rings, and the agent takes your message while our team gets the alert
- Per-property hours, after-hours rules and on-call phones, so a caller about one building never hears another building's instructions
- Where connected, the request lands in your property management system or CRM
- Answers the phone and the website with the same information and the same rules
- Every call logged with a transcript, written as the call runs
- Alert within seconds, daily call log every evening
Put an answering service on your property line this week
Thirty minutes on a call. Bring your property list, your after-hours rules and your on-call phones, and we will show you the call and the alert your team receives.